Citizen's Charter

Who may avail

All persons or entities establishing a new business in Balagtas

Requirements

• Accomplished Unified Business Application Form
• Barangay Business Clearance
• DTI Registration (single proprietor) / SEC Registration (corporation or partnership)
• Contract of Lease or Land Title / Tax Declaration of business location
• Community Tax Certificate (Cedula)
• Occupancy Permit (for new establishments)
• Fire Safety Inspection Certificate (processed with the application)
• Sanitary Permit (processed with the application)

How to avail

1. 1 Get and fill out the Unified Business Application Form at BPLO or download it from /Forms
2. 2 Submit the form with complete requirements at the BPLO window
3. 3 Wait for assessment of fees and taxes by the Treasury Office
4. 4 Pay the assessed amount at the Municipal Treasurer's Office cashier
5. 5 Return the official receipt to BPLO
6. 6 Claim the Mayor's Permit, plate, and sticker upon release

Who may avail

All businesses operating in Balagtas (renewal period: January 1–20)

Requirements

• Accomplished Renewal Application Form
• Previous year's Mayor's Permit
• Barangay Business Clearance (current year)
• Financial Statement or Sworn Declaration of Gross Receipts
• Community Tax Certificate (Cedula, current year)

How to avail

1. 1 Submit the renewal form and requirements at BPLO
2. 2 Wait for assessment of business taxes and regulatory fees
3. 3 Pay at the Municipal Treasurer's Office cashier
4. 4 Present the official receipt to BPLO
5. 5 Claim the renewed Mayor's Permit and sticker

Who may avail

Employees and workers of establishments operating in Balagtas

Requirements

• Barangay Clearance
• Community Tax Certificate (Cedula)
• Health Certificate from the Municipal Health Office
• 1×1 ID photo (2 pcs)

How to avail

1. 1 Present the requirements at the BPLO window
2. 2 Pay the occupational permit fee at the Treasurer's Office
3. 3 Return the official receipt to BPLO
4. 4 Claim the Occupational Permit

Who may avail

Property owners or their authorized representatives

Requirements

• Valid ID
• Authorization letter + owner's ID (if a representative)
• Property details (Tax Declaration number or location)

How to avail

1. 1 Request at the Assessor's window with the property details
2. 2 Pay the certification fee at the Treasurer's Office
3. 3 Present the official receipt
4. 4 Claim the certified true copy

Who may avail

The document owner, parents, spouse, direct descendants, or their authorized representative

Requirements

• Valid government-issued ID of the requester
• Authorization letter and ID of the document owner (if a representative)
• Approximate date and place of the record

How to avail

1. 1 Fill out the request slip at the Civil Registry window
2. 2 Pay the certification fee at the Treasurer's Office
3. 3 Present the official receipt
4. 4 Wait for verification and printing
5. 5 Receive the certified copy

Who may avail

Parents or attendants of children born in Balagtas within 30 days of birth

Requirements

• Certificate of Live Birth (COLB) from the hospital or birth attendant
• Marriage certificate of parents (if married)
• Valid IDs of the parents
• Affidavit of acknowledgment/admission of paternity (if applicable)

How to avail

1. 1 Submit the accomplished Certificate of Live Birth and requirements
2. 2 Wait for review of entries by the registration officer
3. 3 Sign the register together with the attendant
4. 4 Receive the registered copy — registration within 30 days is free

Who may avail

Couples where at least one party is a resident of Balagtas

Requirements

• PSA Birth Certificates of both parties
• Certificate of No Marriage (CENOMAR) from PSA
• Valid IDs showing residency
• Parental consent (18–21) or parental advice (22–25)
• Pre-marriage counseling certificate
• Community Tax Certificates of both parties

How to avail

1. 1 Submit requirements and fill out the application at the Civil Registry
2. 2 Attend the pre-marriage counseling seminar (if not yet done)
3. 3 Pay the marriage license fee at the Treasurer's Office
4. 4 Wait for the mandatory 10-day posting period
5. 5 Claim the Marriage License (valid for 120 days nationwide)

Who may avail

Property owners or their authorized representatives constructing or renovating within Balagtas

Requirements

• Accomplished Building Permit application forms (signed by licensed professionals)
• Five sets of plans and specifications
• Lot title / Tax Declaration and latest RPT receipt
• Barangay Clearance for construction
• Locational / Zoning Clearance
• Estimated cost of construction (bill of materials)

How to avail

1. 1 Secure a Locational/Zoning Clearance from the Planning Office
2. 2 Submit the application and plans to the Engineering Office
3. 3 Wait for review by the building official and line agencies
4. 4 Pay the assessed permit fees at the Treasurer's Office
5. 5 Claim the Building Permit and post it at the construction site

Who may avail

Residents needing a medical certificate for employment, school, or permits; food handlers

Requirements

• Valid ID
• Laboratory results as required (e.g., chest X-ray, stool exam for food handlers)
• Official receipt of the fee

How to avail

1. 1 Register at the MHO triage
2. 2 Pay the fee at the Treasurer's Office
3. 3 Undergo check-up / present laboratory results
4. 4 Receive the signed medical certificate or health card

Who may avail

All food and non-food establishments operating in Balagtas

Requirements

• Business permit application / renewal reference
• Health cards of all food handlers
• Pest control contract (food establishments)
• Result of sanitary inspection

How to avail

1. 1 Apply together with the business permit at BPLO or directly at MHO
2. 2 Schedule and undergo the sanitary inspection
3. 3 Comply with any inspection findings
4. 4 Pay the sanitary permit fee
5. 5 Claim the Sanitary Permit

Who may avail

Indigent residents needing the certificate for medical, educational, legal, or burial assistance

Requirements

• Barangay Certificate of Indigency
• Valid ID or proof of residency
• Supporting documents for the purpose (e.g., hospital bill, school assessment)

How to avail

1. 1 Submit the barangay certificate and requirements at MSWDO
2. 2 Undergo a brief interview / assessment by the social worker
3. 3 Wait for the preparation of the certificate
4. 4 Receive the Certificate of Indigency — free of charge

Who may avail

Residents 18 years old and above; businesses operating in Balagtas

Requirements

• Valid ID
• Declaration of income / gross receipts for the computation

How to avail

1. 1 Proceed to the Cedula window at the Treasurer's Office
2. 2 Declare your income for the basic + additional tax computation
3. 3 Pay the computed amount
4. 4 Receive your Community Tax Certificate

Who may avail

Owners or administrators of real property located in Balagtas

Requirements

• Latest official receipt of RPT payment or Tax Declaration number
• Valid ID

How to avail

1. 1 Present the previous receipt or tax declaration at the RPT window
2. 2 Wait for the computation of taxes due (with discounts for advance/prompt payment)
3. 3 Pay at the cashier
4. 4 Receive your official receipt

Who may avail

Residents needing clearance for employment, firearms licensing, or other legal purposes

Requirements

• Barangay Clearance
• Police Clearance
• Community Tax Certificate (Cedula)
• Valid ID
• 1×1 ID photo

How to avail

1. 1 Submit the requirements at the Mayor's Office frontline desk
2. 2 Pay the clearance fee at the Treasurer's Office
3. 3 Present the official receipt
4. 4 Wait for signing and release of the clearance